The Power of Experience

In your business, organization, and products, experience is at work whether you’re thinking about it or not. How do you avoid accidentally changing something that might be propping up the rest of your business?

Startup, Business, Customer ExperienceAdam AllredJuly 23, 2018customer experience, Human-Centered Design, Business strategy

Designing a Better First Day Experience

The first 45 days accounts for 20% of total company turnover. What happens on the first day can make or break if a new employee stays...

Employee Experience, human-centered designAdam AllredApril 16, 2018Onboarding, Human-Centered Design, Employee Experience

3 Leadership Lessons from Top Designers

What can the world’s most creative brands teach us about leadership? More than you might think.

Last week we were at the 99u Conference in New York. Each summer, Adobe gathers a community of designers and business leaders to connect and learn from leading creative minds. Surprisingly, this conference has almost nothing to do with pixels or brand strategies, and everything to do with sharing tools for leading an inspirational career and life.

Leadership, Employee Experience, human-centered design, CreativityAdam AllredJune 12, 2017Human-Centered Design, leadership, company culture, creativity

Why You Should Treat Employees More Like Consumers

When it comes to organizational change, companies rely on a different philosophy. New structures, processes, and systems aren’t designed to be willfully embraced. Instead, they are enforced through hierarchy and control.

human-centered design, Engagement, strategyAdam AllredMay 16, 2017Employee Experience, customer experience, Human-Centered Design, design thinking, leadership, engagement

We make work meaningful. We help craft employee experiences through human-centered design.